SG Local SellerShip From SGDispatch within a dayReceive within 3 working days [express] or 4-7 working days [postal] Product Specification:- 3.5mm Audio jack [iP 6 !#!amp!*! below] / Flat Head [iP 7 !#!amp!*! above, Bluetooth required]- Color: White, Black (available soon)- Built-in Microphone- 1.4m Standard Cable Length- Brand New in Sealed Packaging- Able to work with any phone / tablet / laptop with 3.5mm Audio Jack*Volume Buttons are only compatible with iOS Devices. Other than that, everything work as per normal.Special Note (Please take note):We have received some user telling us that their microphone does not work. However, upon numerous recovery service and investigation, we found out that there's no fault with the microphone but with the application setting of your devices or computer. Do take note of the following:1. If you are using the earpiece on your phone, please do a voice recording to test your microphone. If there is no issue with recording and hearing the audio, the microphone is not faulty. Instead, check if your devices is using other source to record your voice during calls or if your background is noisy to begin with.2. If you are using the earpiece on your computer, do a voice recording as well or Skype audio test to check if the microphone is functional. If it is functional but yet you have some problems with communication when using a certain application such as Zoom or Google Meetup, do ensure that your default audio setting within the application is set to receive/transmit audio through your audio jack.Once again, if you are able to record and hear your own playback using the earpiece, there is no issue with the microphone. ***Slight bends and folds on the wire is normal due to packaging. Also note that slight cracks on the plastic packaging may be seen due to the transporting process. However, packaging like these are meant to take the damage instead of the actual product so even though the casing may have cracked, the actual product will still be fully functional and well. We hope for your understanding. Any refund/dispute pertaining to these 2 issues will be rejected or evaluated case by case basis.