🛒BabyBear's Shopping Policy🛒
1. Our products are carefully sourced from creditable import/local sources, so do not worry about our product's authenticity.
2. Our processing leadtime is generally within 1-2 working days during non-sales period, and may be extended in the event of sales.
3. Once the order has been processed, we apologise that we will not be able to accept change of mind (e.g. change variation or cancellation) or changes to delivery details.
4. Goods sold are non-refundable.
5. Goods sold can be exchanged within 7 working days and must be done in-person at our warehouse.
6. Exchange goods must be returned in original condition and must not be opened, inclusive of its original packaging or carton box.
7. Manufacturing defects would be reviewed on a case by case scenario, and we may guide you to the brand's customer service channels for further assistance.
For any further enquiries or assistance, do reach out to our BabyBear friendly agents! We will be glad to assist you promptly within 1 working day.
💕BabyBear's Recommendations 💕
1. Always buy brands or models that you trust personally or via word of mouth recommendations.
2. You may always reach out to us for recommendations and we will give you the most honest opinion of the enquired product.
3. Different brands or models would differ in its product quality, product fitment or product experience
Whilst there are many considerations before making your purchase with us, do feel free to bump us! Our extensive knowledge and experience will certainly be of a great help to conclude your purchase requirements.