Go to the Content Go to the Main Menu Go to the Viewed Today Go to the Footer

Help >  FAQ >  Contents

Forgot my password

If you've forgotten your password, you can reset it by requesting that a personalized "password reset" link be sent to your e-mail address.

After you've created a new password, it will become active right away.

Please click here and follow the on-screen instructions to send the password reset link to your email.

Don’t worry even if you don’t get mail, since you can change password by confirming account owner by mobile phone number.

If you can't activate your account, please contact our customer center.

Related FAQ - Following related FAQ will help you find answer quickly.

Forgot my password
I want to change personal information
What Is Q-Account?
My order and membership info has been disappeared
What is Qpoint?
/ 2 GO