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How to contact Customer service?

To contact Qoo10, do one of the following:

1) 1:1 Inquiry
Qbox ▶ click [Help] ▶ select [1:1 Inquiry] ▶ select category of your inquiry and write down the problem ▶ click [Submit]

2) Live Help
Qbox ▶ click [Help] ▶ select [Qoo10 Live Help] ▶ select FAQ and check if you can get solution ▶ click [Ask a Question] if you need further help ▶ You will be connected to Live Help Chatting service

At PC / Desktop mode, you can click [Help] button at the top.

※ There's no call center operating.

Related FAQ - Following related FAQ will help you find answer quickly.

How to contact Customer service?
Contact sellers
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