Qoo10 official communication channel is Qpost, the sellers are obliged installation and use Qpost.
Please inquiry to help Qoo10 use via Qpost accordingly also available to upload Excel/PDF/image file as well.
How to seller’s inquiry via Qpost?
1. Please log in Qpost
2. Click on top of main screen menu “inquiry to Qoo10 help” will show pop-up page for inquiry
3. Complete inquiry following the steps and submit the click on “Send”
4. Sending an inquiry successfully
1. Please log in Qpost
2. Click on top of main screen menu “inquiry to Qoo10 help” will show pop-up page for inquiry
3. Complete inquiry following the steps and submit the click on “Send”
① Checking on “Qoo10 Help”
② Search for relevant order number
③ Title of inquiry
④ Filling inquiry on Message
⑤ Click on Upload if you need attach file (only Excel/PDF/image file)
⑥ Click on Send after completed inquiry
*Translator available
Please select each language of request translate
Type of language >> Language of request translate
4. Sending a inquiry successfully
